General Terms
Heart Of Everyday Kitchen reserves the right to update or modify these terms and policies at any time. Any updates will become effective immediately upon publication on
By continuing to use the services provided by Heart Of Everyday Kitchen, customers acknowledge and agree to comply with the most current version of these policies.
Returns & Refunds
Customers may submit a return or refund request within 25 days of the delivery date. Requests submitted after this period may not be eligible for after-sales support, returns, or refund services.
Order Cancellations
Customers may request to cancel an order before shipment by contacting Heart Of Everyday Kitchen through the Contact Us Page at heartofeverydaykitchen.warhead.com/contact-us
Heart Of Everyday Kitchen reserves the right to cancel and refund any order if the order cannot be fulfilled within the stated processing time due to inventory shortages, supply issues, or other unforeseen circumstances.
Damaged or Defective Items
If a customer receives an item that is damaged, defective, or broken, they may submit a refund or return request supported by valid evidence. If the item must be returned, Heart Of Everyday Kitchen will provide a prepaid return shipping label within 3 business days of approval.
Refunds approved for damaged or defective item claims will be processed once the return shipment is confirmed it is in transit by the shipping carrier using the provided prepaid return label.
Non-Defective Returns
Heart Of Everyday Kitchen doesn’t guarantee returns for non-defective items or buyer’s remorse claims. All such requests are reviewed individually and may be approved or denied at the sole discretion of Heart Of Everyday Kitchen.
If a non-defective return request is approved, a restocking and repackaging fee may apply. Any applicable fee will not exceed 35% of the total order value.
Warranty Disclaimer
Unless otherwise stated, Heart Of Everyday Kitchen does not provide warranties on products
sold through the website. Warranty coverage, if applicable, may vary by product or manufacturer.
Refund & Redelivery Timeframes
Once a refund or redelivery request is approved, Heart Of Everyday Kitchen will process the refunds within 3 business days or arrange redelivery within 5 business days, unless otherwise agreed upon between the customer and Heart Of Everyday Kitchen.
Evidence Requirements
Customers submitting an after-sales request must provide sufficient supporting evidence, including, but not limited to, photos, videos, or documentation related to the issue. Failure to provide adequate evidence within the applicable after-sales period may result in the denial of the return or refund request.
Heart Of Everyday Kitchen reserves the right, at its sole discretion, to determine whether the evidence provided is sufficient to support a claim under these policies.
Refund Request Timing
Customers are entitled to request a full refund if an order is not shipped within the stated processing time shown on the order page.
Return & Refund Policy—Heart Of Everyday Kitchen
For Unshipped Orders
If a return or refund request is submitted after the stated processing time and the order has not yet shipped, Heart Of Everyday Kitchen will issue a full refund for the order.
If a refund request is submitted while the order is still within the stated processing time, Heart Of Everyday Kitchen will review and process the request in accordance with the policy outlined below.
Heart Of Everyday Kitchen has up to 3 business days to review and process a refund request after the customer submits it. If Heart Of Everyday Kitchen does not approve or reject the request within 3 business days, the order will automatically qualify for a refund.
Please note: Even if the order remains within the stated processing time, all refund requests must still be handled within the processing timeframe outlined above.
For Shipped Orders
If Heart Of Everyday Kitchen does not approve or reject the request within 10 business days, the customer will automatically qualify for a refund.
Goods Returned in Transit
If a package is returned to Heart Of Everyday Kitchen while in transit for any reason, and the customer submits a refund request, Heart Of Everyday Kitchen will process the refund within 3 business days of receiving the request.
If the customer requests a replacement or redelivery under the same circumstances, Heart Of Everyday Kitchen will arrange redelivery within 5 business days of the request being approved.
Goods Lost or Damaged in Transit
If a package or product is lost or damaged during shipment, the customer must provide supporting evidence from the shipping carrier or logistics provider, including but not limited to screenshots or tracking updates confirming the shipment issue.
Once verified, Heart Of Everyday Kitchen will process the refund within 3 business days of the approved refund request or arrange redelivery within 5 business days of approval.
To submit this type of claim, the following documentation may be required:
a. Photos or Videos of the Damaged Item
Customers should provide clear photos or videos showing the damaged product. If photographic evidence alone is deemed inadequate to verify the reported damage, Heart Of Everyday Kitchen reserves the right to request additional supporting evidence, including video documentation.
b. Proof Of Complaint or Dispute
Heart Of Everyday Kitchen reserves the right to require customers to provide copies or screenshots of dispute communications, email correspondence, or payment gateway complaints containing relevant identifying and claim-related information, including the customer’s name, transaction details, complaint information, and applicable dates.
c. Return of the Product
Heart Of Everyday Kitchen reserves the right to require the return of the product in connection with any dispute, claim, or refund review process when deemed necessary by the dispute resolution team.
Except as otherwise required by applicable law, Heart Of Everyday Kitchen reserves the right to interpret and apply these policies and to determine, at its sole discretion, whether any refund, replacement, redelivery, or return request is eligible for approval.
3.1 Delayed Orders
An order may be classified as delayed if tracking information is unavailable, the shipment remains in transit or pending, or delivery has not occurred within the applicable delivery timeframe after the order has departed from the Heart Of Everyday Kitchen warehouse. Delivery estimates are not guaranteed and may vary depending on destination country, customs processing, carrier operations, weather conditions, peak shipping periods, or other circumstances beyond the control of Heart Of Everyday Kitchen.
a. Orders Shipped to the United States
For orders shipped to the United States, a shipment may be considered delayed if delivery has not occurred within forty-five (45) calendar days from the date the order departed from the Heart of Everyday Kitchen warehouse.
b. Orders Shipped to Brazil
For orders shipped to Brazil, a shipment may be considered delayed after one hundred ten (110) calendar days from the shipment departure date due to customs inspections, clearance procedures, and regional carrier processing requirements.
c. Specialty Shipping Lines
For certain specialty shipping methods, including but not limited to liquid shipping lines or restricted-item logistics channels, Heart of Everyday Kitchen may review delayed shipment claims after one hundred (100) calendar days from the shipment departure date.
d. Restricted Shipping Methods
Certain shipping methods or carrier services may have limited tracking availability, restricted eligibility for disputes, or carrier-imposed limitations. Under such circumstances, Heart of Everyday Kitchen reserves the right to deny, limit, or decline delayed shipment claims when sufficient carrier verification or shipping confirmation cannot be obtained.
Important Delivery & Carrier Notices
Customers are solely responsible for ensuring that all shipping information, including the recipient’s name, address, phone number, postal code, and delivery details, is accurate and complete at the time the order is placed.
Heart of Everyday Kitchen shall not be held liable for delivery delays, failed deliveries, lost packages, or additional shipping expenses resulting from inaccurate shipping information provided by the customer.
In certain cases, packages may be held at local postal facilities, carrier warehouses, customs offices, pickup lockers, or designated collection points due to circumstances including, but not limited to:
Customers are responsible for contacting the applicable shipping carrier, postal service, customs authority, or pickup facility regarding delivery attempts, held packages, or collection arrangements.
For certain countries or regions, packages may be delivered to self-service pickup stations, parcel lockers, or carrier collection centers in accordance with local delivery practices. Such delivery methods may result in extended transit or retrieval times.
Delivered but Not Received Claims
If tracking information indicates that an order has been delivered, but the customer claims the package was not received, Heart Of Everyday Kitchen may initiate an investigation with the applicable shipping carrier or logistics provider.
Customers may be required to provide supporting documentation, including but not limited to:
Carrier investigations and third-party logistics reviews may require additional processing time, which may extend beyond thirty (30) business days, depending on the carrier and jurisdiction involved.
Heart Of Everyday Kitchen does not guarantee a favorable resolution outcome for claims involving shipments marked as delivered by the carrier.
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen shall not be liable for carrier delivery errors, stolen packages, delayed carrier investigation, or losses occurring after delivery confirmation has been issued by the shipping carrier or logistics provider.
Limitation of Liability
To the fullest extent permitted by law, Heart Of Everyday Kitchen shall not be responsible for delays, losses, damages, or delivery failures caused by events beyond its reasonable control, including but not limited to:
All shipping and delivery dates are estimated only and are not guaranteed unless otherwise expressly stated in writing by Heart Of Everyday Kitchen.
3.2 Orders Marked as Delivered / Orders Not Received
If the tracking information provided by the applicable shipping carrier, postal service, or third-party logistics provider reflects that an order has been delivered, completed, collected, or otherwise successfully fulfilled, Heart Of Everyday Kitchen reserves the right, at its sole discretion, to deny any refund, replacement, redelivery, chargeback-related claim, or non-delivery request unless non-delivery is provided by the customer with sufficient verifiable evidence.
Delivery confirmation issued by the shipping carrier or logistics provider shall constitute prima facie evidence of successful delivery unless otherwise prohibited by applicable law.
a. Non-Delivery Documentation Requirement
In the event a customer asserts that an order was not received despite carrier-confirmed delivery status, Heart Of Everyday Kitchen may require the customer to provide official documentation issued by the applicable postal authority, shipping carrier, government agency, or logistics provider confirming non-delivery.
Such documentation may include, but is not limited to:
All submitted documentation must contain sufficient identifying information, including applicable tracking numbers, official stamps, seal, signatures, or carrier verification details where available.
Heart Of Everyday Kitchen reserves the right to independently verify the authenticity and validity of all submitted documentation.
b. Delivery Exceptions & Carrier Alerts
Orders may be deemed ineligible for refund, replacement, resend, or reimbursement requests where shipment tracking information reflects any of the following delivery exceptions, failed delivery conditions, carrier alerts, or customer-related delivery issues:
To the fullest extent permitted by applicable law, customers assume sole responsibility for ensuring the accuracy and completeness of all shipping and delivery information submitted at checkout.
Important Delivery Conditions
a. Carrier Delivery Attempts & Unclaimed Shipments
Shipping carriers, postal services, and local delivery providers may attempt delivery multiple times in accordance with local carrier procedures, regional delivery regulations, or operational limitations.
If a shipment remains unclaimed, undeliverable, refused, abandoned, or unavailable for delivery during the carrier’s designated holding or delivery period, the package may be returned, discarded, confiscated, liquidated, destroyed, or otherwise processed by the shipping carrier, customs authority, or third-party logistics provider without further notice.
Customers are solely responsible for:
Heart Of Everyday Kitchen shall not be held liable for losses, delays, damages, delivery failures, abandoned shipments, or additional expenses resulting from the customer’s failure to comply with carrier requirements or retrieve the shipment within the required timeframe.
b. Returned Shipments
If a shipment is returned to Heart Of Everyday Kitchen, its affiliated warehouse, fulfillment center, logistics partner, or designated return facility, Heart Of Everyday Kitchen reserves the right to:
Original shipping charges, carrier surcharges, customs fees, import taxes, insurance costs, and non-refundable logistics expenses may be excluded from any refund unless otherwise required by applicable law.
Refund eligibility for returned shipments shall be determined solely by Heart Of Everyday Kitchen in accordance with these policies.
c. Carrier Disposal, Loss, or Destruction
Heart Of Everyday Kitchen shall not be responsible or liable for any shipment, package, or merchandise that is lost, abandoned, confiscated, delayed, returned, destroyed, misdelivered, or disposed of by a shipping carrier, customs authority, postal service, warehouse operator, or third-party logistics provider due to circumstances including, but not limited to:
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen expressly disclaims all liability for losses arising from carrier handling practices, customs procedures, third-party logistics operations, theft occurring after delivery confirmation, or events beyond the reasonable control of Heart Of Everyday Kitchen.
Governing Law & Severability
These policies and any disputes arising out of or relating to purchases made through Heart Of Everyday Kitchen shall be governed and interpreted in accordance with the applicable laws of the governing jurisdiction, without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
Limitation of Liability
To the fullest extent permitted by law, Heart Of Everyday Kitchen’s total liability arising from or related to any order, shipment, claim, refund request, delivery dispute, or transaction shall not exceed the total purchase amount actually paid by the customer for the applicable order.
Under no circumstances shall Heart Of Everyday Kitchen be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to lost profits, loss of business, loss of use, emotional distress, or third-party claims arising from shipping delays, failed deliveries, or carrier-related disputes.
3.3 Damaged Products
By placing an order through Heart Of Everyday Kitchen, the customer acknowledges and agrees that all damage-related claims, refund requests, replacement requests, and after-sales determinations shall be governed exclusively by the terms set forth in this policy, to the fullest extent permitted by applicable law.
Heart Of Everyday Kitchen may, at its sole and absolute discretion, provide a refund, replacement, repair, store credit, partial reimbursement, or other remedy if a product is determined to have arrived materially damaged, defective, or unusable upon delivery.
The determination of whether a product is materially damaged, defective, cosmetically affected, partially functional, or otherwise eligible for compensation shall be made exclusively by Heart Of Everyday Kitchen based upon the evidence submitted, carrier information, operational review, and applicable circumstances.
Cosmetic Damage & Minor Imperfections
Customers acknowledge and agree that minor cosmetic conditions, manufacturing variances, transit-related wear, or packaging irregularities that do not materially impair the product’s intended use, structural integrity, or primary functionality shall not constitute material defects and may not qualify for a full refund, replacement, or compensation.
Such non-material conditions may include, but are not limited to:
Heart Of Everyday Kitchen reserves the right to determine whether any reported condition materially affects the functionality, merchantability, or intended use of the product.
Damage Claim Documentation Requirements
As a condition precedent to any refund, replacement, warranty, dispute, chargeback defense, or after-sales claims, customers may be required to provide complete and verifiable supporting documentation, including but not limited to:
All submitted evidence must be truthful, accurate, unaltered, and submitted within the applicable claim period.
Heart of Everyday Kitchen reserves the right to reject any claim involving fraudulent, altered, incomplete, misleading, unverifiable, or insufficient evidence.
Submission of false, manipulated, misleading, or fraudulent claims may result in denial of refunds, suspension of after-sales eligibility, cancellation of future orders, refusal of service, carrier reporting, payment dispute defense submissions, or legal action where permitted by law.
Claim Submission Deadlines
Unless otherwise required by applicable law, all claims relating to damaged, defective, incorrect, incomplete, or missing products must be submitted within the applicable claim period established by Heart of Everyday Kitchen.
For electronic products, appliances, or other designated high-value merchandise, customers must submit any claim, dispute, or after-sales request within thirty (30) calendar days following the order's confirmed delivery.
Failure to submit a claim within the applicable claim period shall constitute acceptance of the product in its delivered condition and may result in permanent denial or refund, replacement, repair, warranty, or after-sales eligibility.
Fragile, Breakable, & High-Risk Products
Customers acknowledge that fragile, delicate, handmade, glass, ceramic, stoneware, cast iron, or breakable merchandise may be subject to increased risk of cosmetic wear, transit-related stress, or handling-related imperfections during domestic or international shipping.
For approved claims involving fragile products, Heart of Everyday Kitchen reserves the right, at its sole discretion, to:
Replacement product availability is not guaranteed and may be subject to inventory availability, supplier limitations, carrier restrictions, and product discontinuation.
Packaging Damage
Customers acknowledge and agree that damage to external shipping cartons, retail packaging, wrapping materials, or protective packaging alone shall not constitute sufficient grounds for a refund, replacement, or compensation claim unless the underlying product itself is materially damaged or rendered substantially unusable.
International shipping, customs inspections, carrier handling, warehousing operations, and transportation conditions may result in normal packaging wear during transit.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to any order, product defect, damage claim, refund request, replacement request, shipping dispute, or after-sales matter shall not exceed the actual purchase price paid by the customer for the affected product.
Under no circumstances shall Heart Of Everyday Kitchen, its owners, affiliates, employees, suppliers, contractors, fulfillment partners, or logistics providers be liable for any:
This limitation of liability applies regardless of the legal theory asserted, including but not limited to contract, tort, negligence, strict liability, warranty, statute, or otherwise.
Exclusions & Non-Covered Circumstances
Unless otherwise required by law, Heart Of Everyday Kitchen shall not be responsible for claims arising from or related to:
Certain items, including but not limited to customized products, personalized items, clearance merchandise, consumables, hygiene-sensitive items, final-sale items, and digital products, may be excluded from refund, replacement, or warranty eligibility unless otherwise required under applicable consumer protection laws.
Reservation of Rights
Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to:
No waiver by Heart Of Everyday Kitchen of any breach, condition, policy provision, or customer obligation shall constitute a continuing waiver of any subsequent breach or similar circumstance.
Governing Law, Severability & Entire Agreement
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction, without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the maximum extent permitted by law.
These policies constitute the entire agreement between the customer and Heart Of Everyday Kitchen with respect to shipping, refunds, replacements, damaged claims, and after-sales matters, and supersede any prior oral or written communications relating thereto.
3.4 Incorrect, Incomplete, Missing, Or Non-Conforming Products
By accessing, purchasing from, or placing an order through Heart of Everyday Kitchen, the customer expressly acknowledges, understands, and agrees that all claims relating to incorrect, incomplete, substituted, missing, non-conforming, mismatched, defective, or allegedly inaccurate products shall be governed exclusively by the terms, limitations, disclaimers, procedures, and conditions outlined in this policy, to the fullest extent permitted by applicable law.
Heart of Everyday Kitchen maintains commercially reasonable quality control, packaging verification, and fulfillment review procedures prior to shipment. Notwithstanding such procedures, customers acknowledge that fulfillment discrepancies, supplier packaging variances, inventory inaccuracies, carrier handling issues, manufacturing revisions, and operational errors may occasionally occur.
All claims submitted under this section shall be subject to investigation, review, and final determination by Heart of Everyday Kitchen at its sole and absolute discretion.
a. Incorrect or Non-Conforming Products
If a customer receives a product materially different from the product ordered, Heart of Everyday Kitchen may, at its sole and absolute discretion, elect to provide one or more of the following remedies:
Heart of Everyday Kitchen reserves the right to require the return of the allegedly incorrect or non-conforming product prior to issuing any refund, replacement, reimbursement, or other resolution.
Customers shall cooperate fully with all claim investigations and return procedures, including the provision of requested documentation, photographs, videos, shipping labels, tracking records, written statements, carrier reports, or other evidence reasonably requested by Heart of Everyday Kitchen.
Failure to cooperate with claim procedures or refusal to return requested merchandise may result in the denial of the claim.
b. Product Variations, Manufacturing Tolerances & Non-Material Differences
Customers acknowledge and agree that certain products may contain commercially reasonable manufacturing tolerances, supplier revisions, packaging differences, branding updates, dimensional variances, color inconsistencies, texture differences, finish variations, or cosmetic irregularities that do not materially impair the product’s intended functionality, primary use, structural integrity, or merchantability.
Such non-material differences may include, but are not limited to:
To the fullest extent permitted by applicable law, non-material differences, cosmetic preferences, aesthetic dissatisfaction, or commercially reasonable manufacturing tolerances shall not constitute product defects and may not qualify for refund, replacement, reimbursement, or after-sales compensation.
Heart Of Everyday Kitchen reserves the sole and absolute right to determine whether any alleged discrepancy materially affects the functionality, value, intended use, or merchantability of the product.
c. Missing Parts, Components & Hardware
If a customer alleges that a shipment is missing components, hardware, accessories, installation materials, assembly parts, manuals, or supplemental items, Heart Of Everyday Kitchen reserves the right to determine whether the missing item materially affects the intended operation, usability, or functionality of the product.
For missing items determined not to materially impair product functionality, Heart Of Everyday Kitchen may, at its sole discretion:
For missing items determined to materially impair the intended use or primary operation of the product, Heart Of Everyday Kitchen may elect to provide:
Replacement components, substitute parts, and reshipments are subject to inventory availability, supplier production schedules, customs restrictions, shipping limitations, and operational feasibility.
Heart Of Everyday Kitchen does not guarantee the continued availability of replacement components for discontinued, seasonal, clearance, limited-edition, customized, or supplier-restricted products.
d. Accessories, Promotional Items & Complimentary Products
Claims involving missing or incorrect accessories, bonus items, promotional products, complimentary merchandise, instruction manuals, assembly tools, packaging inserts, or supplemental materials shall be evaluated separately from the primary purchased product.
Heart Of Everyday Kitchen reserves the sole and absolute right to determine whether such missing or incorrect items materially affect the value, intended use, merchantability, or functionality of the purchased merchandise.
Heart Of Everyday Kitchen may, at its sole discretion:
Promotional items, complimentary merchandise, gifts, and bonus accessories are provided on an “as-is” and “as-available” basis without guarantees of continued availability.
Measurement, Fitment & Size Disputes
Customers asserting claims involving dimensions, measurements, sizing, fitment, compatibility, or alleged specification inaccuracies may be required to provide complete and verifiable supporting evidence, including but not limited to:
All measurements must be conducted using commercially reasonable and objectively verifiable measurement standards.
Minor dimensional deviations, handmade production variances, material expansion or contraction, manufacturing tolerances, supplier revisions, or inconsistencies in measurement methodology shall not automatically constitute product defects or nonconformity.
Heart Of Everyday Kitchen reserves the right to reject unsupported, unverifiable, inconsistent, manipulated, misleading, or inaccurate measurement-related claims.
Claim Submission Procedures & Conditions Precedent
As a material condition precedent to any refund, reimbursement, replacement, chargeback defense review, dispute investigation, warranty request, or after-sale claim, customers must:
Failure to satisfy any procedural requirement, documentation request, cooperation obligation, or return requirement may result in denial of the claim in whole or in part.
Heart Of Everyday Kitchen reserves the right to independently investigate all claims and verify all submitted evidence.
Fraud Prevention, Abuse Protection & Chargeback Defense
Heart Of Everyday Kitchen reserves the right to deny claims, suspend after-sales eligibility, refuse service, cancel pending orders, limit purchasing privileges, dispute chargebacks, submit evidence to payment processors, report suspected fraud, or pursue additional remedies available under applicable law where there is evidence of:
Customers acknowledge and agree that Heart Of Everyday Kitchen may provide transaction records, tracking records, communications, claim documentation, account history, device information, delivery confirmation data, and supporting evidence to payment processors, financial institutions, dispute-resolution providers, law enforcement agencies, or regulatory authorities in connection with fraud investigations or payment disputes.
Disclaimer of Warranties
Except where otherwise expressly required by applicable law, all products sold by Heart Of Everyday Kitchen are provided on a “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by law, Heart Of Everyday Kitchen expressly disclaims all implied warranties, including but not limited to:
No oral or written statement, advertisement, product description, customer communication, or recommendation shall create any warranty not expressly stated herein.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to any order, incorrect product claim, missing product claim, sizing dispute, refund request, replacement request, after-sales dispute, or transaction shall not exceed the actual purchase price paid by the customer for the affected merchandise.
Under no circumstances shall Heart Of Everyday Kitchen, its owners, affiliates, employees, agents, suppliers, contractors, licensors, fulfillment providers, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, tort, negligence, warranty, strict liability, statute, equity, or otherwise.
Arbitration, Waiver & Governing Law
To the fullest extent permitted by applicable law, any dispute, claim, controversy, or cause of action arising out of or relating to purchases from Heart Of Everyday Kitchen shall be resolved exclusively through binding arbitration or other dispute resolution procedures selected by Heart Of Everyday Kitchen, except where prohibited by law.
Customers waive, to the fullest extent permitted by law:
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
Entire Agreement, Electronic Acceptance & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies constitute the complete and exclusive agreement between the customer and Heart of Everyday Kitchen regarding shipping, refunds, replacements, disputes, after-sales matters, and related transactions, superseding all prior or contemporaneous oral or written communications.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain enforceable to the maximum extent permitted by applicable law.
4. Incorrect Shipping, Billing, or Recipient Information
By placing an order through Heart of Everyday Kitchen, the customer acknowledges and agrees that it is the customer’s sole responsibility to provide accurate, complete, and current shipping, billing, recipient, delivery, and contact information at the time the order is submitted.
Heart of Everyday Kitchen shall not be responsible for losses, delays, failed deliveries, delivery errors, additional shipping expenses, returned shipments, or other damages resulting from inaccurate, incomplete, outdated, or incorrect information provided by the customer.
Customers who identify an error in their order information must promptly contact Heart of Everyday Kitchen through the Contact Us page at heartofeverydaykitchen.warhead.com/contact-us to request an order update, correction, or cancellation.
Correction Requests & Order Modifications
Requests for address corrections, recipient changes, shipping modifications, billing updates, delivery adjustments, or order cancellations are not guaranteed and are subject to operational limitations, fulfillment status, carrier processing stages, supplier restrictions, fraud-prevention procedures, and inventory availability.
Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to:
Once an order has entered processing, fulfillment, packaging, shipment preparation, carrier handoff, or customs documentation stages, modifications may no longer be possible.
Orders Already Shipped
If an order has already been shipped, transferred to the carrier, or entered transit status, the customer shall be solely responsible for contacting the applicable shipping carrier, logistics provider, customs authority, or postal service to request delivery corrections, package interception, forwarding, hold requests, or redelivery arrangements where such services are available.
Heart Of Everyday Kitchen does not guarantee that shipping carriers or logistics providers will accommodate address correction or package interception requests after shipment.
Additional carrier fees, interception fees, customs charges, storage fees, return fees, redelivery costs, or other expenses associated with address correction requests shall be the sole responsibility of the customer.
Incorrect Delivery Due to Customer Error
If a shipment is delivered, misdelivered, returned, delayed, lost, refused, abandoned, confiscated, or otherwise affected as a result of inaccurate, incomplete, or incorrect information submitted by the customer, Heart Of Everyday Kitchen reserves the right to deny refunds, replacement, chargeback claims, or after-sales compensation to the fullest extent permitted by applicable law.
If merchandise is successfully returned to Heart Of Everyday Kitchen, its warehouse, fulfillment center, or designated logistics partner in resalable condition, Heart Of Everyday Kitchen may, at its sole discretion:
Redelivery requests are subject to inventory availability, shipping restrictions, carrier limitations, customs requirements, and operational feasibility.
Customers shall remain solely responsible for all additional redelivery costs, carrier surcharges, customs duties, taxes, storage fees, and related expenses arising from incorrect customer-provided information.
Failure to Recover or Return Shipments
If a shipment cannot be intercepted, corrected, recovered, returned, or reshipped due to customer-provided incorrect information, carrier limitations, customs restrictions, third-party handling procedures, or other circumstances beyond the reasonable control of Heart Of Everyday Kitchen, the customer shall bear full responsibility for all resulting losses, damages, expenses, and liabilities.
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen disclaims liability for losses arising from:
Carrier’s Everyday refusal to reroute shipments
Customer Cooperation Obligations
Customers agree to cooperate fully with any investigation, carrier communication, address verification process, or recovery procedure relating to incorrect shipping information or delivery disputes.
Heart Of Everyday Kitchen reserves the right to request:
Failure to cooperate with verification or recovery procedures may result in the denial of refund, replacement, or after-sales eligibility.
Fraud Prevention & Unauthorized Activity
Heart Of Everyday Kitchen reserves the right to reject, suspend, cancel, investigate, or refuse any transaction involving suspected fraud, unauthorized payment activity, account misuse, reshipping schemes, false delivery claims, identity inconsistencies, or suspicious address modification requests.
Heart Of Everyday Kitchen may provide transaction information, delivery records, account activity, communications, IP address data, device information, payment verification records, and related documentation to payment processors, financial institutions, shipping carriers, law enforcement agencies, or regulatory authorities in connection with fraud investigations, dispute proceedings, or chargeback defense efforts.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or relating to incorrect customer-provided information, failed deliveries, delivery disputes, address correction requests, or shipment recovery efforts shall not exceed the purchase price actually paid for the affected order.
Under no circumstances shall Heart Of Everyday Kitchen, its owners, affiliates, suppliers, contractors, fulfillment providers, employees, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, strict liability, tort, statute, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, submitting payment, creating an account, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed and interpreted in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
5. Defective Products, Quality Issues, Incorrect Goods, Missing Items, or Products Significantly Not as Described
By placing an order through Heart Of Everyday Kitchen, the customer acknowledges and agrees that all claims relating to defective merchandise, damaged products, incorrect goods, missing items, products significantly not as described, packaging breakage, manufacturing defects, quality concerns, or related after-sales disputes shall be governed exclusively by the terms, procedures, limitations, and conditions outlined in the policy, to the fullest extent permitted by applicable law.
All claims submitted under this section are subject to investigation, verification, review, and final determination by Heart Of Everyday Kitchen at its sole and absolute discretion.
Claim Submission Requirements
If a customer believes that a product is defective, materially damaged, significantly different from the product description, incomplete, missing, incorrect, or otherwise affected by a qualifying quality issue, the customer must submit a request for a refund, replacement, redelivery, or after-sales service, together with sufficient supporting evidence.
Supporting evidence may include, but is not limited to:
All evidence must clearly and accurately demonstrate the alleged issue. Heart Of Everyday Kitchen reserves the right to reject claims involving incomplete, inconsistent, altered, unverifiable, misleading, fraudulent, or insufficient evidence.
Evidence Review & Verification Procedures
Upon receipt of a properly submitted claim, Heart Of Everyday Kitchen may review the submitted documentation and provide an initial response within approximately three (3) business days, excluding weekends, holidays, carrier delays, supplier response times, force majeure events, or circumstances beyond the reasonable control of Heart Of Everyday Kitchen.
Heart Of Everyday Kitchen reserves the right to:
If the submitted evidence does not clearly establish the existence of a material defect, quality issue, non-conformity, or qualifying problem, Heart Of Everyday Kitchen reserves the right to reject the claim in whole or in part.
The determination of whether a product is defective, materially non-conforming, significantly not as described, or otherwise eligible for compensation shall be made solely by Heart Of Everyday Kitchen.
Approved Claims & Return Procedures
If a claim is approved and the merchandise is required to be returned, Heart Of Everyday Kitchen may provide a prepaid return shipping label or alternative return instructions within approximately three (3) business days following claim approval, where commercially reasonable and operationally feasible.
Customers must comply with all return instructions provided by Heart Of Everyday Kitchen, including packaging requirements, carrier instructions, tracking submission requirements, and return deadlines.
Failure to comply with return instructions or failure to timely return the merchandise may result in cancellation or denial of refund, replacement, or reimbursement eligibility.
Where a return shipment is required, Heart Of Everyday Kitchen may issue a refund after the returned merchandise is:
Heart Of Everyday Kitchen reserves the right to withhold, reduce, deny, or adjust refunds where returned merchandise is damaged due to customer misuse, missing components, improper packaging, unauthorized modifications, or failure to comply with return procedures.
Non-Return Refund Eligibility
If Heart Of Everyday Kitchen determines, at its sole discretion, that a return is not required, eligible refunds may be processed within approximately three (3) business days following claim approval.
Refund processing times may vary depending on payment processor timelines, banking institutions, financial intermediaries, currency conversion procedures, or third-party payment services.
Heart Of Everyday Kitchen shall not be responsible for delays caused by financial institutions, payment gateways, or third-party payment processors.
Replacement & Redelivery Requests
If a customer requests replacement merchandise, resend service, or redelivery following approval of a qualifying claim, Heart Of Everyday Kitchen may arrange shipment of replacement merchandise within approximately five (5) business days following claim approval, subject to:
Heart Of Everyday Kitchen reserves the right, at its sole discretion, to issue a refund, store credit, substitute product, or alternative commercially reasonable remedy instead of providing replacement merchandise.
Replacement merchandise availability is not guaranteed.
If replacement inventory is unavailable, discontinued, backordered, restricted, or otherwise unavailable for shipment, Heart Of Everyday Kitchen may:
Fraud Prevention & Abuse Protection
Heart Of Everyday Kitchen reserves the right to deny claims, suspend after-sales privileges, dispute chargebacks, refuse service, cancel pending orders, or pursue additional remedies available under applicable law where there is evidence of:
Customers acknowledge and agree that Heart Of Everyday Kitchen may provide transaction records, communications, tracking data, account information, claim documentation, delivery confirmation records, device information, IP address data, and supporting evidence to payment processors, financial institutions, shipping carriers, dispute-resolution providers, law enforcement agencies, or regulatory authorities in connection with investigations, chargeback disputes, or fraud-prevention efforts.
Disclaimer of Warranties
Except where otherwise expressly required by applicable law, all products sold by Heart Of Everyday Kitchen are provided on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by law, Heart Of Everyday Kitchen expressly disclaims all implied warranties, including but not limited to:
No oral or written communication, product description, advertisement, representation, or recommendation shall create any warranty not expressly stated herein.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to defective product claims, quality disputes, refund requests, replacement requests, after-sales matters, or related transactions shall not exceed the actual purchase price paid by the customer for the affected merchandise.
Under no circumstances shall Heart Of Everyday Kitchen, its affiliates, owners, employees, suppliers, contractors, licensors, fulfillment providers, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, tort, statute, strict liability, equity, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain enforceable to the fullest extent permitted by applicable law.
5.1 Incorrect, Incomplete, Missing, or Non-Conforming Products
Heart Of Everyday Kitchen maintains commercially reasonable quality control, packaging verification, inventory inspection, and fulfillment review procedures prior to shipment. Notwithstanding such procedures, customers acknowledge and agree that fulfillment discrepancies, supplier packaging variations, inventory inaccuracies, manufacturing revisions, operational errors, or carrier-related issues may occasionally occur.
By placing an order through Heart Of Everyday Kitchen, the customer acknowledges and agrees that all claims relating to incorrect, incomplete, substituted, missing, mismatched, non-conforming, or allegedly inaccurate products shall be governed exclusively by the terms, limitations, procedures, and conditions outlined in this policy.
All claims submitted under this section are subject to investigation, verification, review, and final determination by Heart Of Everyday Kitchen at its sole and absolute discretion.
a. Incorrect or Non-Conforming Merchandise
If a customer receives merchandise materially different from the item ordered, Heart Of Everyday Kitchen may, at its sole and absolute discretion, elect to provide one or more of the following remedies:
Customers may be required to provide complete and verifiable supporting evidence, including but not limited to:
Heart Of Everyday Kitchen reserves the right to require return of the allegedly incorrect or non-conforming merchandise prior to issuing any refund, reimbursement, replacement, or other remedy.
Failure to cooperate with investigation procedures, documentation requests, or return requirements may result in the denial of the claim.
b. Non-Material Product Variations
Customers acknowledge and agree that certain products may contain commercially reasonable manufacturing tolerances, dimensional variations, supplier revisions, cosmetic differences, packaging updates, branding changes, color inconsistencies, texture differences, finish variations, or aesthetic irregularities that do not materially impair the intended functionality, primary use, structural integrity, or merchantability of the product.
Non-material variations may include, but are not limited to:
To the fullest extent permitted by applicable law, non-material variations, cosmetic preferences, aesthetic dissatisfaction, or commercially reasonable manufacturing tolerances shall not constitute product defects or non-conformity and may not qualify for refund, replacement, reimbursement, or after-sale compensation.
Heart Of Everyday Kitchen reserves the sole and absolute right to determine whether any alleged discrepancy materially affects the functionality, merchantability, intended use, or value of the merchandise.
c. Missing Parts, Components & Hardware
If a customer alleges that merchandise is missing parts, hardware, accessories, assembly materials, manuals, installation components, or supplemental items, Heart Of Everyday Kitchen reserves the right to determine whether the missing item materially affects the intended operation, usability, functionality, or value of the product.
For claims involving missing parts of components that do not substantially impact the product’s intended function, Heart Of Everyday Kitchen may, at its sole discretion:
For missing items determined to materially impair the intended use or primary operation of the merchandise, Heart Of Everyday Kitchen may elect to provide:
Replacement parts, substitute components, and reshipments are subject to inventory availability, supplier production schedules, customs restrictions, shipping limitations, operational feasibility, and carrier availability.
Heart Of Everyday Kitchen does not guarantee continued availability of replacement components for discontinued, seasonal, customized, clearance, supplier-restricted, or limited-edition merchandise.
d. Accessories, Bonus Items & Supplemental Materials
Claims involving missing or incorrect accessories, complimentary items, bonus merchandise, manuals, assembly tools, packaging inserts, promotional materials, or supplemental components shall be evaluated independently from the primary purchased product.
Heart Of Everyday Kitchen reserves the sole and absolute right to determine whether any missing or incorrect accessory materially affects the intended use, functionality, or value of the merchandise.
Heart Of Everyday Kitchen may, at its sole discretion:
Promotional items, complimentary merchandise, gifts, and bonus materials are provided on an “AS IS” and “AS AVAILABLE” basis without guarantees of continued availability.
Size, Measurement & Fitment Disputes
Customers asserting claims involving product measurements, dimensions, sizing, compatibility, fitment, or specification discrepancies may be required to provide complete and verifiable supporting evidence, including but not limited to:
All measurements must be conducted using commercially reasonable and objectively verifiable measurement standards.
Minor dimensional deviations, handmade production variances, material expansion or contraction, manufacturing tolerances, supplier revisions, or measurement methodology inconsistencies shall not automatically constitute product defects or non-conformity.
Heart Of Everyday Kitchen reserves the right to reject unsupported, unverifiable, manipulated, misleading, inconsistent, or inaccurate measurement-related claims.
Claim Submission Procedures & Conditions Precedent
As a material condition precedent to any refund, reimbursement, replacement, dispute review, chargeback defense consideration, warranty request, or after-sales claim, customers must:
Failure to satisfy any procedural requirement, documentation request, cooperation obligation, or return requirement may result in denial of the claim in whole or in part.
Heart Of Everyday Kitchen reserves the right to independently investigate all claims and verify all submitted evidence.
Fraud Prevention, Abuse Protection & Chargeback Defense
Heart Of Everyday Kitchen reserves the right to deny claims, suspend after-sales privileges, refuse service, cancel pending orders, dispute chargebacks, limit purchasing privileges, or pursue additional remedies available under applicable law where there is evidence of:
Customers acknowledge and agree that Heart Of Everyday Kitchen may provide transaction records, account activity, communications, tracking data, delivery confirmation records, claim documentation, IP address information, device information, and supporting evidence to payment processors, financial institutions, shipping carriers, dispute-resolution providers, law enforcement agencies, or regulatory authorities in connection with fraud investigations, payment disputes, or chargeback defense efforts.
Disclaimer Of Warranties
Except where otherwise expressly required by applicable law, all products sold by Heart Of Everyday Kitchen are provided on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by law, Heart Of Everyday Kitchen expressly disclaims all implied warranties, including but not limited to:
No oral or written communication, product description, advertisement, representation, or recommendation shall create any warranty not expressly stated herein.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to incorrect product claims, missing product claims, sizing disputes, replacement requests, refund requests, after-sales matters, or related transactions shall not exceed the actual purchase price paid by the customer for the affected merchandise.
Under no circumstances shall Heart Of Everyday Kitchen, its affiliates, owners, employees, contractors, suppliers, licensors, fulfillment providers, or logistics partners be liable for any:
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
5.2 Service Products
For purposes of this policy, “Service Products” may include products fulfilled, supplied, customized, manufactured, sourced, drop-shipped, third-party fulfilled, made-to-order, special-order, or otherwise provided through external suppliers, manufacturers, logistics partners, or service providers not directly owned, manufactured, or quality-controlled by Heart Of Everyday Kitchen.
By purchasing any Service Product through Heart Of Everyday Kitchen, the customer acknowledges and agrees that such products may be subject to additional supplier limitations, third-party handling procedures, manufacturing variances, fulfillment restrictions, quality-control limitations, and after-sales restrictions beyond the direct control of Heart Of Everyday Kitchen.
All disputes, claims, refund requests, replacement requests, quality concerns, and after-sales matters relating to Service Products shall be subject to the terms, limitations, and disclaimers outlined in this section.
a. Shipping Delays, Damage & Carrier-Related Claims
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen shall not be responsible for delays, damages, losses, carrier mishandling, customs issues, transit interruptions, or delivery failures relating to Service Products caused by third-party suppliers, manufacturers, fulfillment providers, logistics partners, customs authorities, or shipping carriers.
Claims relating to delayed delivery, damaged shipments, lost packages, carrier handling issues, or transit-related events involving Service Products may be limited, denied, restricted, or subject to supplier approval, carrier investigation results, operational feasibility, or third-party policies.
Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to deny refunds, replacements, reimbursements, or after-sales compensation relating to shipping delays, carrier-related damage, or logistics issues involving Service Products where such circumstances are outside the reasonable control of Heart Of Everyday Kitchen.
b. Product Quality, Supplier Variations & Third-Party Manufacturing
Customers acknowledge and agree that certain Service Products may be manufactured, assembled, packaged, customized, or fulfilled by independent third-party suppliers or manufacturers not directly controlled by Heart Of Everyday Kitchen.
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen does not guarantee:
Claims arising from alleged product quality concerns, manufacturing inconsistencies, supplier defects, cosmetic irregularities, production tolerances, or third-party workmanship may be subject to supplier review, operational limitations, evidence verification, and supplier approval procedures.
Heart Of Everyday Kitchen reserves the right to deny, limit, reduce, or condition refunds, replacements, reimbursements, or after-sales remedies relating to Service Products supplied or manufactured by independent third-party suppliers.
c. Quality Inspection Limitations
Certain Service Products may not undergo direct inspection, testing, quality verification, assembly review, operational examination, or physical handling by Heart Of Everyday Kitchen, prior to shipment.
Customers acknowledge and agree that, for products shipped directly from third-party suppliers, manufacturers, warehouses, or fulfillment partners, Heart Of Everyday Kitchen may rely upon supplier-provided descriptions, specifications, images, quality-control procedures, and inventory information.
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen disclaims liability for inaccuracies, inconsistencies, defects, delays, specification changes, supplier substitutions, or quality issues relating to products not directly inspected by Heart Of Everyday Kitchen.
Claims involving Service Products that were not directly inspected or quality-verified by Heart Of Everyday Kitchen may be subject to limited after-sales eligibility, restricted remedies, supplier review requirements, or denial of compensation at Heart Of Everyday Kitchen’s sole discretion.
Third-Party Supplier & Fulfillment Disclaimer
Customers acknowledge and agree that Heart Of Everyday Kitchen may act as a retailer, reseller, intermediary, marketplace operator, distributor, or fulfillment coordinator for certain Service Products supplied or fulfilled by third-party entities.
To the fullest extent permitted by law, Heart Of Everyday Kitchen shall not be liable for acts, omissions, negligence, manufacturing defects, supplier misconduct, shipping errors, inventory inaccuracies, customs delays, regulatory issues, or operational failures caused by independent third-party suppliers, manufacturers, fulfillment centers, logistics providers, or carriers.
Heart Of Everyday Kitchen reserves the right to forward customer claims, dispute documentation, evidence submissions, and after-sales requests to applicable suppliers or fulfillment partners for review and consideration of resolution.
Limited Remedies & Operational Feasibility
Any refund, replacement, reimbursement, store credit, redelivery, or other after-sales remedy relating to Service Products shall be provided solely at the discretion of Heart Of Everyday Kitchen and may be subject to:
Replacement merchandise availability is not guaranteed.
Heart Of Everyday Kitchen reserves the right to offer alternative commercially reasonable remedies, including substitute products, partial reimbursement, delayed replacement fulfillment, store credit, or denial of claims where fulfillment is commercially impractical or operationally impossible.
Disclaimer of Warranties
Except where otherwise expressly required by applicable law, all Service Products are provided on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by law, Heart Of Everyday Kitchen expressly disclaims all implied warranties relating to Service Products, including but not limited to:
No oral or written communication, supplier representation, advertisement, listing, specification, image, or recommendation shall create any warranty not expressly stated herein.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart OF Everyday Kitchen’s total aggregate liability arising from or related to any Service Product, supplier-related dispute, quality claim, shipping issue, refund request, replacement request, or after-sales matter shall not exceed the actual purchase price paid by the customer for the affected product.
Under no circumstances shall Heart Of Everyday Kitchen, its owners, affiliates, employees, contractors, suppliers, licensors, fulfillment providers, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, tort, statute, strict liability, equity, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable law of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
6. Logistics Issues
By placing an order through Heart Of Everyday Kitchen, the customer acknowledges and agrees that shipping carriers, postal authorities, customs agencies, third-party logistics providers, and international transportation networks operate independently from Heart Of Everyday Kitchen and may be subject to delays, interruptions, tracking inaccuracies, operational limitations, customs inspections, force majeure events, and other circumstances beyond the reasonable control of Heart Of Everyday Kitchen.
All logistics-related disputes, claims, refund requests, carrier investigations, tracking concerns, delivery delays, and shipping-related issues shall be governed exclusively by the terms, limitations, procedures, and conditions outlined in this section.
Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to investigate, review, approve, deny, limit, or condition any logistics-related claim.
6.1 Invalid or Incorrect Tracking Information
If Heart OF Everyday Kitchen determines that a tracking number provided for an order is invalid, inaccurate, inactive, non-functional, unrelated to the customer’s shipment, or otherwise materially incorrect, Heart Of Everyday Kitchen may investigate the matter and attempt to provide corrected tracking information within a commercially reasonable timeframe.
If Heart Of Everyday Kitchen is unable to provide valid and verifiable tracking information within approximately four (4) business days following verification of the issue, Heart Of Everyday Kitchen may, at its sole discretion, issue a refund, replacement, resend, store credit, or other commercially reasonable remedy.
Customers acknowledge that temporary carrier system delays, synchronization errors, pre-shipment status delays, label-generation delays, customs processing delays, or tracking platform interruptions may occur and shall not automatically constitute invalid tracking information.
Heart Of Everyday Kitchen reserves the right to independently verify all carrier information, tracking records, and shipment status updates prior to approving any claim.
6.2 Delayed or Untimely Tracking Updates
Tracking information may occasionally experience delayed updates due to carrier processing delays, customs inspections, international transit procedures, transportation interruptions, regional scanning limitations, or operational conditions outside the reasonable control of Heart Of Everyday Kitchen.
If shipment tracking information fails to update for more than seven (7) business days following carrier label creation or shipment processing, the customer may submit a logistics-related inquiry or refund request for review.
Heart OF Everyday Kitchen may review the request and, where appropriate, may issue a refund, replacement, resend, store credit, or other commercially reasonable resolution within approximately three (3) business days following claim review and verification.
Customers acknowledge and agree that tracking interruptions, delayed scans, missed scans, customs holds, international transit gaps, and regional carrier limitations do not necessarily indicate loss, nondelivery, or shipment failure.
Exceptions & Force Majeure Events
The provisions relating to delayed tracking updates, delivery estimates, transit delays, and logistics-related claims shall not apply, or may be limited, suspended, or delayed, in circumstances involving:
Heart Of Everyday Kitchen shall not be liable for delays, losses, or disruptions arising from such circumstances.
6.3 Excessive Transit Delays
If the shipment transit time exceeds the estimated delivery timeframe by ten (10) calendar days or more, and Heart Of Everyday Kitchen is unable to provide valid shipment updates, carrier verification, or commercially reasonable evidence of continued transit, the customer may submit a refund or after-sales request for review.
Heart Of Everyday Kitchen reserves the right, at its sole discretion, to investigate carrier records, logistics information, customs status updates, supplier communications, and operational data prior to approving any claim.
Where appropriate and commercially reasonable, Heart Of Everyday Kitchen may issue a refund, resend replacement merchandise, provide store credit, or offer another alternative resolution.
Estimated delivery dates are estimates only and are not guaranteed unless otherwise expressly stated in writing by Heart Of Everyday Kitchen.
6.4 Shipping Method Limitations
Customers acknowledge and agree that certain shipping methods, carrier services, postal routes, economy delivery services, or international logistics channels may provide limited tracking visibility, delayed tracking updates, restricted delivery confirmation, or partial tracking functionality in certain countries, states, territories, municipalities, or regions.
Heart Of Everyday Kitchen may identify or disclose certain limited-tracking shipping methods in advance; however, customers who voluntarily select such shipping methods acknowledge and accept the inherent risks associated with reduced tracking visibility and limited dispute eligibility.
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen reserves the right to deny, restrict, or limit logistics-related claims, refund requests, carrier disputes, or after-sales compensation involving shipping methods with known tracking limitations or restricted carrier visibility.
Examples of limited-tracking or restricted-tracking shipping methods may include, but are not limited to:
Shipping method availability may vary by destination, operational feasibility, customs regulations, carrier restrictions, or regional delivery infrastructure.
Remote Area & Additional Shipping Charges
Customers acknowledge and agree that certain delivery destinations may be classified by carriers or logistics providers as remote, extended-area, rural, restricted-access, or surcharge locations.
Additional shipping fees, carrier surcharges, customs charges, handling costs, remote-area delivery fees, or operational charges may apply to such destinations and shall be the sole responsibility of the customer unless otherwise expressly stated by Heart Of Everyday Kitchen.
Heart Of Everyday Kitchen reserves the right to request additional payment, cancel orders, restrict shipping options, or refuse shipment to destinations deemed commercially impractical, excessively remote, operationally restricted, or high-risk.
Disclaimer of Carrier Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen shall not be responsible or liable for:
Customers acknowledge that all shipping services are performed by independent third-party carriers and logistics providers not owned or controlled by Heart Of Everyday Kitchen.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to any logistics issue, shipping delay, tracking dispute, carrier-related claim, delivery interruption, or transportation-related claim, delivery interruption, or transportation-related matter shall not exceed the actual purchase price paid by the customer for the affected order.
Under no circumstances shall Heart Of Everyday Kitchen, its owners, affiliates, suppliers, contractors, fulfillment providers, employees, licensors, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, tort, strict liability, statute, equity, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable law of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
6.5 Force Majeure
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen shall not be held liable or responsible for any delay, interruption, failure of performance, nondelivery, shipment loss, product damage, service disruption, or other operational failure resulting directly or indirectly from events, circumstances, or causes beyond the reasonable control of Heart Of Everyday Kitchen.
Such force majeure events may include, but are not limited to:
During the occurrence of any force majeure event, Heart Of Everyday Kitchen reserves the right to suspend, delay, limit, cancel, or refuse fulfillment, shipping, replacement, refund, redelivery, or after-sales obligations where performance becomes commercially impractical, impossible, unsafe, restricted, or materially impacted.
Customers acknowledge and agree that estimated delivery dates, processing times, shipping commitments, refund timeframes, replacement timelines, and after-sales obligations may be extended, delayed, modified, or suspended during force majeure circumstances.
Heart Of Everyday Kitchen shall not be responsible for any direct, indirect, incidental, consequential, punitive, or special damages arising from delays or failures caused by force majeure events.
Where commercially reasonable and operationally feasible, Heart Of Everyday Kitchen may attempt to provide customers with notice regarding significant operational disruptions, shipping interruptions, or fulfillment delays through email communications, website notices, account notifications, or other available communication methods.
Nothing in this section shall require Heart Of Everyday Kitchen to continue operations, maintain inventory, provide replacement products, issue refunds, or perform contractual obligations where such performance is commercially impractical, impossible, unlawful, unsafe, or materially restricted due to force majeure circumstances.
6.6 Destination Restrictions & Limited-Service Regions
Customers acknowledge and agree that certain countries, territories, regions, municipalities, islands, remote locations, politically unstable jurisdictions, restricted-access areas, embargoed destinations, high-risk regions, or locations with limited transportation infrastructure may be subject to shipping limitations, carrier restrictions, customs complications, operational barriers, delayed transit times, reduced tracking visibility, or limited after-sales support.
Due to operational limitations, international transportation restrictions, customs regulations, carrier policies, geopolitical conditions, or regional infrastructure limitations, Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to:
Customers shipping to restricted, remote, or limited-service destinations acknowledge and accept the increased risks associated with international shipping, including but not limited to:
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen reserves the right to deny logistics-related disputes, delivery guarantees, delayed shipment claims, replacement requests, or after-sales compensation involving destinations identified as high-risk, restricted, operationally impractical, or subject to limited carrier support.
Destination eligibility, carrier availability, shipping methods, and service limitations may change at any time without prior notice due to operational conditions, international regulations, customs requirements, sanctions, carrier policy changes, or force majeure circumstances.
Customers are solely responsible for:
Heart Of Everyday Kitchen shall not be liable for losses, confiscations, customs seizures, returned shipments, destroyed merchandise, delivery refusals, import restrictions, governmental actions, or regulatory enforcement occurring within destination countries or territories.
Restricted & High-Risk Destinations
Heart Of Everyday Kitchen reserves the right to classify certain countries, territories, municipalities, or regions as restricted, high-risk, limited-service, or operationally impractical destinations based upon:
Orders shipped to such destinations may be subject to:
Heart Of Everyday Kitchen reserves the right to modify, update, suspend, or discontinue destination eligibility and shipping availability at any time without prior notice.
Disclaimer of International Shipping Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen shall not be responsible or liable for any international shipping-related losses, delays, confiscations, customs holds, import denials, carrier interruptions, nondelivery events, or governmental actions arising from shipments sent to restricted, remote, or high-risk destinations.
Customers acknowledge that international shipping services are performed by independent third-party carriers, customs authorities, freight providers, postal operators, and logistics companies not owned or controlled by Heart Of Everyday Kitchen.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to force majeure events, destination restrictions, international transportation limitations, customs issues, shipping disruptions, or logistics-related disputes shall not exceed the actual purchase price paid by the customer for the affected order.
Under no circumstances shall Heart Of Everyday Kitchen, its affiliates, owners, employees, contractors, suppliers, fulfillment providers, licensors, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, tort, statute, strict liability, equity, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
7. Miscellaneous Provisions
Customers acknowledge and agree that certain operational, logistical, environmental, governmental, public health, international, or force majeure circumstances may impact order processing, shipment timelines, product availability, customer support response times, after-sales procedures, refunds, returns, replacements, or related services provided by Heart Of Everyday Kitchen.
In circumstances involving holidays, severe weather conditions, public emergencies, transportation disruptions, international events, carrier interruptions, customs delays, epidemics, pandemics, labor shortages, governmental restrictions, force majeure events, or other abnormal operational situations, customers may contact Heart Of Everyday Kitchen through the designated customer support channels for assistance.
Heart Of Everyday Kitchen may attempt, where commercially reasonable and operationally feasible, to assist customers in resolving issues arising from such extraordinary circumstances. However, response times, investigation periods, operational processing, and dispute resolution timelines may be extended due to circumstances beyond the reasonable control of Heart Of Everyday Kitchen.
Heart Of Everyday Kitchen does not guarantee resolution timelines, operational continuity, uninterrupted service, carrier performance, shipment recovery, refund eligibility, or replacement availability during abnormal operational events or force majeure circumstances.
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen shall not be liable for delays, damages, losses, nondelivery, operational interruptions, service failures, or after-sales limitations arising from extraordinary circumstances beyond its reasonable control.
7.1 Returns
All return requests are subject to prior authorization, review, verification, operational feasibility, inventory evaluation, supplier restrictions, carrier limitations, and approval by Heart Of Everyday Kitchen at its sole and absolute discretion.
Unauthorized returns, refused shipments, abandoned shipments, cash-on-delivery returns, improperly packaged returns, or returns sent without prior written authorization may be rejected, refused, abandoned, destroyed, returned to sender, or deemed ineligible for refund, reimbursement, replacement, or store credit.
Customers acknowledge and agree that international returns may involve:
Heart Of Everyday Kitchen does not guarantee successful return delivery, customs clearance, carrier acceptance, shipment recovery, or refund eligibility for international returns.
Customers are solely responsible for all return shipping expenses, customs fees, duties, taxes, carrier surcharges, insurance costs, packaging requirements, and related return expenses unless otherwise expressly agreed in writing by Heart Of Everyday Kitchen.
Heart Of Everyday Kitchen strongly recommends that customers use fully trackable and insured shipping methods for all authorized returns.
Returned merchandise may be refused or denied eligibility where products are:
Return Authorization Procedures
Customers requesting return authorization must contact Heart Of Everyday Kitchen through the designated support channels prior to initiating any return shipment.
Heart Of Everyday Kitchen may respond to authorized return inquiries within approximately one (1) to five (5) business days, excluding weekends, holidays, force majeure events, carrier disruptions, supplier delays, or operational interruptions.
Customers shall not ship merchandise until return authorization instructions have been issued by Heart Of Everyday Kitchen.
Failure to comply with return authorization procedures may result in denial of refund, reimbursement, replacement, or after-sales eligibility.
Return Time Requirements
Unless otherwise prohibited by applicable law, authorized return shipments must generally be initiated within ten (10) calendar days following receipt of return authorization instructions or within any other return timeframe specified by Heart Of Everyday Kitchen.
Heart Of Everyday Kitchen reserves the right to reject, refuse, or deny late returns, unauthorized returns, incomplete returns, or returns failing to comply with operational requirements.
7.2 Order Cancellation Policy
Customers may request cancellation of eligible orders prior to fulfillment, processing, production, customization, supplier submission, warehouse handling, packaging preparation, shipment scheduling, or carrier transfer.
Heart Of Everyday Kitchen reserves the right, at its sole discretion, to determine whether an order qualifies for cancellation eligibility.
Where an eligible cancellation request is approved prior to fulfillment processing, Heart Of Everyday Kitchen may issue a refund in accordance with applicable refund procedures and payment processor timelines.
Once an order has entered production, fulfillment, warehouse processing, supplier handling, shipment preparation, customization, carrier scheduling, or transit status, cancellation may no longer be possible.
Non-Cancelable Orders
The following order types may be non-cancelable, non-refundable, or subject to restricted cancellation eligibility once payment has been processed:
a. Customized, Personalized & Print-on-Demand Products
Customized products, made-to-order merchandise, print-on-demand items, personalized products, engraved items, monogrammed merchandise, specially manufactured goods, or other custom-prepared products may not be canceled after payment confirmation due to individualized production requirements.
b. Pre-Order, Limited Inventory & Special-Order Merchandise
Pre-order items, reserved inventory, supplier-allocated merchandise, limited-edition products, seasonal products, exclusive inventory, or specially sourced products may not qualify for cancellation once supplier allocation, inventory reservation, production scheduling, or procurement processing has begun.
c. Digital Media, Content Creation & Production-Based Orders
Orders involving photography services, video production, digital content creation, media preparation, promotional services, design work, or production-based deliverables may become non-cancelable once preparation, planning, scheduling, production, editing, rendering, processing, or resource allocation has commenced.
Heart Of Everyday Kitchen reserves the right to determine whether operational preparation or production activity has begun.
Reservation of Rights
Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to:
Continued use of the services of Heart of Everyday Kitchen following publication of updated policies constitutes acceptance of such revised terms.
Disclaimer of Warranties
Except where otherwise expressly required by applicable law, all services, products, content, and after-sales support provided by Heart of Everyday Kitchen are offered on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by law, Heart of Everyday Kitchen expressly disclaims all implied warranties, including but not limited to:
No oral or written communication, representation, advertisement, or recommendation shall create any warranty not expressly stated herein.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart of Everyday Kitchen’s total aggregate liability arising from or relating to returns, cancellations, operational interruptions, abnormal circumstances, after-sales disputes, or related matters shall not exceed the actual purchase price paid by the customer for the affected order.
Under no circumstances shall Heart of Everyday Kitchen, its affiliates, owners, employees, contractors, licensors, suppliers, fulfillment providers, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, tort, statute, strict liability, equity, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
7.3 Deadline for Opening Disputes
Customers acknowledge and agree that all disputes, claims, refund requests, chargeback-related inquiries, replacement requests, after-sales claims, and related matters must be submitted within the applicable dispute eligibility period established by Heart Of Everyday Kitchen, the payment processor, carrier, marketplace platform, financial institution, or applicable third-party service provider.
Once an order status is marked as completed, closed, finalized, expired, archived, fulfilled, delivered, or otherwise no longer eligible for dispute review under the applicable operational system, Heart Of Everyday Kitchen reserves the right to deny, reject, close, or refuse further dispute review, refund eligibility, replacement requests, or after-sales compensation.
Customers acknowledge and agree that disputes involving incomplete, unavailable, deleted, expired, inaccessible, unverifiable, or third-party-untraceable tracking information may be impossible to reasonably investigate, verify, or resolve.
Heart Of Everyday Kitchen shall not be responsible for claim denial, dispute ineligibility, inability to investigate, or loss of after-sales eligibility resulting from:
Customers are solely responsible for monitoring order status, delivery information, dispute deadlines, carrier updates, and claim eligibility periods.
7.4 Non-Qualifying, Unsupported & Unacceptable Disputes
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen reserves the right, at its sole and absolute discretion, to deny, reject, close, limit, or refuse any dispute, refund request, replacement request, chargeback claim, or after-sales inquiry deemed unreasonable, unsupported, unverifiable, abusive, fraudulent, outside policy eligibility, inconsistent with submitted evidence, or otherwise non-qualifying under these policies.
Examples of disputes that may be deemed non-qualifying or unacceptable include, but are not limited to:
a. Subjective Preference Claims
Claims based solely upon personal preference, dissatisfaction, buyer remorse, aesthetic opinion, subjective expectations, or generalized dislike of a product, including but not limited to statements such as:
Where the product substantially conforms to the product listing, specifications, and intended functionality.
b. Claims Contradicted by Product Listings or Disclosures
Claims alleging that a product description is inaccurate, misleading, or “not real” where the customer failed to review available specifications, measurements, material descriptions, photographs, disclosures, compatibility notices, warnings, or product details prior to purchase.
Customers acknowledge and agree that product images, colors, dimensions, finishes, packaging, and materials may vary due to lighting conditions, manufacturing tolerances, monitor settings, photography limitations, supplier revisions, or commercially reasonable production variations.
c. Natural Product Characteristics & Commercially Reasonable Variations
Claims relating to commercially reasonable product characteristics, manufacturing variations, packaging odors, material scents, temporary storage odors, or other non-material product conditions that do not materially impair the intended functionality, usability, safety, or merchantability of the product.
Certain products may naturally contain temporary odors resulting from packaging materials, manufacturing processes, storage conditions, transportation methods, protective coatings, or material composition.
Such commercially reasonable characteristics shall not automatically constitute product defects or grounds for refund eligibility.
d. Customer Ordering Errors
Claims arising from customer purchasing errors, including but not limited to:
Customers are solely responsible for verifying product selection accuracy before submitting an order.
e. Incorrect Customer-Provided Shipping Information
Claims arising from inaccurate, incomplete, outdated, or incorrect shipping, billing, recipient, delivery, or contact information submitted by the customer, including but not limited to:
Customers acknowledge and agree that Heart Of Everyday Kitchen shall not be responsible for losses, delays, nondelivery, carrier surcharges, returned shipments, or failed deliveries caused by errors in customer-provided information.
f. Pre-Disclosed Product Differences or Negotiated Variations
Claims relating to product characteristics, specifications, dimensions, colors, packaging, materials, components, lead times, or conditions that were previously disclosed, negotiated, acknowledged, agreed upon, or reasonably communicated prior to purchase.
Customers acknowledge that acceptance of disclosed product differences, negotiated modifications, supplier substitutions, production tolerances, or special-order conditions may limit eligibility for refunds, replacements, or dispute resolution.
g. Carrier Tracking Deletion & Third-Party Record Limitations
Claims based solely upon deleted, expired, inaccessible, unavailable, removed, or unsupported tracking information maintained by independent third-party carriers, postal operators, logistics providers, or customs authorities.
Customers acknowledge that tracking information retention periods, carrier database limitations, regional system restrictions, and third-party operational practices are outside the reasonable control of Heart Of Everyday Kitchen.
h. Customs, Regulatory & Import Compliance Failures
Claims arising from shipment detention, customs seizure, package destruction, import refusal, governmental confiscation, regulatory enforcement, carrier abandonment, customs clearance failure, or returned shipments caused by the customer’s failure to comply with:
Customers are solely responsible for ensuring compliance with all laws, regulations, import requirements, customs obligations, and product restrictions applicable within the destination jurisdiction.
Fraud Prevention & Abuse Protection
Heart Of Everyday Kitchen reserves the right to deny claims, dispute chargebacks, suspend accounts, refuse service, restrict after-sales privileges, cancel pending orders, or pursue additional remedies available under applicable law where there is evidence of:
Customers acknowledge and agree that Heart Of Everyday Kitchen may provide transaction records, communications, account activity, IP address data, tracking records, device information, claim documentation, and supporting evidence to payment processors, financial institutions, dispute-resolution providers, law enforcement agencies, or regulatory authorities in connection with fraud investigations, payment disputes, or chargeback defense proceedings.
8. Customer Cooperation & After-Sales Resolution
Customers who remain dissatisfied with a proposed after-sales resolution, refund determination, replacement decision, carrier investigation outcome, or dispute review may contact Heart Of Everyday Kitchen through the designated customer support channels for further review.
Customers agree to cooperate fully with all investigation procedures, verification requests, documentation requirements, carrier inquiries, supplier reviews, and operational processes necessary to evaluate after-sales claims.
Failure to cooperate with investigation procedures, documentation requests, return requirements, or verification obligations may result in denial, suspension, limitation, or closure of after-sales claims, refund eligibility, or dispute review.
Heart Of Everyday Kitchen reserves the sole and absolute right to make final determinations regarding claim eligibility, dispute resolution, refund approval, replacement authorization, operational remedies, and policy interpretation, to the fullest extent permitted by applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Heart Of Everyday Kitchen’s total aggregate liability arising from or related to disputes, chargebacks, refund requests, after-sales claims, customer dissatisfaction, logistics disputes, or related matters shall not exceed the actual purchase price paid by the customer for the affected order.
Under no circumstances shall Heart Of Everyday Kitchen, its affiliates, owners, employees, contractors, suppliers, licensors, fulfillment providers, or logistics partners be liable for any:
This limitation applies regardless of the legal theory asserted, including contract, negligence, warranty, tort, statute, strict liability, equity, or otherwise.
Electronic Acceptance, Governing Law & Severability
By placing an order, creating an account, submitting payment, or otherwise using the services of Heart Of Everyday Kitchen, the customer acknowledges that they have read, understood, and agreed to these policies and that such electronic acceptance constitutes a legally binding agreement.
These policies shall be governed, interpreted, and enforced in accordance with the applicable laws of the governing jurisdiction without regard to conflict of law principles.
If any provision of these policies is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
